In accordance with the provisions of the Consumer Protection and Defense Code, this institution has a complaints book at your disposal.
Date:
Nº 000 000001-2025
Select an EstablishmentVinatea & Tomaya
NOTE: If the complaint or grievance relates to a delivered project, consign to the main office.
Type of DocumentDNICE
—Por favor, elige una opción—Department*LimaCuscoArequipa
—Por favor, elige una opción—Provincia*
—Por favor, elige una opción—Distrito*
I am a minor
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*Esto aplica si el reclamante es menor de edad
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ProductService
Claim**Complaint***
Complaint: Disconformity related to projects or services.
Complaint: Dissatisfaction not related to projects or services; or, discomfort or dissatisfaction regarding customer service.
Attach file*
(PDF, PPTX, WORD or JPG, PNG images)
Fecha de comunicación de la respuesta: Miércoles, 19 de Marzo del 2025
Description: “As it is a virtual claim, your case will be referred to the customer service area, in order to give an answer within the legally established term.
YesNo
(*) Required fields
* The filing of a complaint does not preclude recourse to other means of dispute resolution, nor is it a prerequisite for filing a complaint before INDECOPI.
* The supplier must respond to the claim within a term not exceeding thirty (30) calendar days, and may extend the term for up to thirty (30) more days, prior notice to the consumer.
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